Donor Experience & Communications Coordinator

• Full-time, ongoing position at HEW Level 7
• Parramatta South Campus, with flexible working arrangements.
• Salary: $107,053 - $115,469 per annum, plus 17% Super and Leave Loading

Coordinate impactful donor engagement and communications that strengthen lifelong relationships with Western Sydney University.

The Opportunity

This role sits within the Office of Advancement and plays a central part in how the University engages, thanks and communicates with its donors. You will coordinate donor stewardship, communications and engagement activities that demonstrate impact and build long-term relationships aligned to the University’s philanthropic goals.

Working closely with the Executive Director, Advancement, you will manage donor communications, reporting and engagement initiatives from planning through to delivery. The role combines project coordination, communications and stakeholder management, requiring strong organisation and attention to detail.

You will also contribute to events, digital presence and CRM reporting, ensuring donor interactions are timely, accurate and meaningful. This is a role for someone who enjoys working across teams, balancing multiple priorities and translating strategy into practical outcomes.

What Success Looks Like:

• Donor stewardship activities delivered in line with the Donor Stewardship Matrix
• Clear, consistent donor communications and impact reporting delivered on time
• Donor engagement events coordinated smoothly and professionally
• Accurate use of Raiser’s Edge CRM for tracking and reporting donor activity
• Strong collaboration across Advancement and internal stakeholders

Please refer to the Position Description for full details.

About You

• Degree in communications, business, non-profit management or equivalent experience
• Experience coordinating fundraising, engagement or communications initiatives
• Strong written communication skills with an ability to tailor messages to audiences
• Proven organisational skills with the ability to manage multiple projects
• Confidence working with CRM systems and producing reports

Benefits
We invest in the people who make our mission possible. Beyond a rewarding career, we offer a suite of benefits designed to support your physical, financial, and family wellbeing:

• Fitness Passport: Access hundreds of gyms and pools across the state through salary-packaging options.
• Onsite Childcare: Convenient facilities with exclusive staff discounts and salary packaging options.
• Financial Benefits: Salary sacrifice options for onsite parking and novated motor vehicle leasing,
• Holistic Support: Free Employee Assistance Program (EAP) along with discounted retail and private health cover.

Application Details

• Position Enquiries: Direct to Christian Burden, Executive Director, Advancement c.burden@westernsydney.edu.au. Please include the job reference code REF1194T.
• Closing Date: 11:59pm, Sunday 12 April 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.