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The Division of Operations is a core enabler of Western Sydney University’s strategic objectives, providing critical services and infrastructure that support the University’s academic, research, and community functions. The Division oversees a wide range of operational areas, ensuring that the University runs efficiently, safely, and sustainably while remaining agile and responsive to evolving needs.
The Division includes key portfolios such as Property and Commercial, Digital Services, the Office for People, Finance and Procurement, Data and Business Intelligence, and Western Sydney University Early Learning. Each contributes to the University’s success by delivering essential services, fostering innovation, and supporting a high-performing, future-focused institution.
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Property and Commercial
This team is responsible for managing the University’s physical assets and commercial operations. It oversees the planning, development, and maintenance of campus infrastructure to ensure spaces are functional, accessible, and aligned with the University’s vision. From real estate transactions and leasing to major construction and development projects, the team plays a vital role in creating dynamic, sustainable, and connected campus environments that support learning, teaching, and research.
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Digital Services
The Digital Services team provides innovative technology solutions that underpin the University’s digital environment. It delivers secure, scalable, and user-friendly systems that support academic delivery, research, and administrative functions. Key focus areas include IT support, cybersecurity, software development, digital transformation, and network infrastructure. The team enables digital agility, ensuring that systems remain reliable, forward-looking, and responsive to the needs of students and staff.
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People and Culture
The People and Culture team leads the University’s human resource strategy and plays a vital role in shaping organisational culture and workforce capability. It delivers expert support across employment experience, organisational development, talent acquisition, safety, inclusion, wellbeing, and workforce transformation. The office uses a matrix approach to streamline services and improve access for staff, leaders, and managers—empowering them with tools, knowledge, and resources. Designed for agility and adaptability, the People and Culture partners across the University to build an engaged, capable, and inclusive workforce.
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Finance and Procurement, Data and Business Intelligence, and Early Learning
Complementing these core areas are Finance and Procurement services, which ensure financial sustainability and responsible resource management. The Data and Business Intelligence unit enables evidence-based decision-making by delivering actionable insights and strategic reporting. Additionally, Western Sydney University Early Learning provides high-quality early childhood education services, supporting staff, students, and the broader community while contributing to the University’s mission of lifelong learning.
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Together, the teams within the Division of Operations ensure the University’s foundations are strong—operationally effective, digitally enabled, people-focused, and future-ready. By delivering integrated support services across campuses, the Division helps Western Sydney University thrive in an increasingly complex higher education environment.