Engagement and Content Coordinator

• Full-time, Ongoing position
• Parramatta South campus with flexible working arrangements.
• Salary: HEW Level 7 $107,053–$115,469 p.a., plus 17% Super and Leave Loading.
• NSW Working with Children Check (WWCC) required

Deliver content and campaigns that grow the Whitlam Institute’s public profile.

The Opportunity
Working closely with the Whitlam Institute Manager and the Director, you will deliver audience-focused communications and engagement activities across the Whitlam Institute’s programs, events, research, and collections. You will coordinate campaigns and content that supports national outreach priorities and strengthens the Institute’s visibility with diverse audiences, including youth audiences and the platforms they use.

You will promote the Whitlam Prime Ministerial Collection, the Female Orphan School, the Galleries, and the Whitlam Prime Ministerial House through coordinated communications, event promotion, and stakeholder engagement. This includes supporting media and stakeholder activity for publications, research outputs and initiatives, and maintaining effective working relationships that amplify key messages.

You will manage day-to-day digital communications, including website content and social media channels (Facebook, Instagram, LinkedIn and Viva Engage), and contribute to data-informed engagement strategies. You will coordinate promotional and audio-visual requirements for events and content production (including video and audio resources), support consistent application of the Whitlam Institute brand and messaging, and monitor communications performance and promotional expenditure to inform improvements and decision-making.

What Success Looks Like:

• Communications and engagement activities, campaigns and events are delivered to plan and on time.
• Digital channels and newsletters are maintained with accurate, audience-focused content.
• Programs, research, collections and public events are promoted to grow reach and participation.
• Media and stakeholder communications for publications and initiatives are coordinated effectively.
• Performance insights and spend analysis inform ongoing optimisation of engagement activity.

Please refer to the Position Description for full details.

About You

• You bring experience delivering communications, marketing or engagement activities in a public-facing environment.
• You write clearly and can shape content that works across web, social and newsletters.
• You’re confident managing digital channels (CMS such as WordPress, social platforms, and email marketing/CRM tools).
• You can coordinate campaigns, events and outreach activity, while balancing competing deadlines in a small team.
• You build strong relationships with stakeholders and media, and use insights to improve reach and results.

Working with Children Check:
It is a mandatory requirement for any incumbent of this position to have a current NSW Employee Working with Children Clearance in accordance with the NSW Child Protection (Working with Children) Act 2012.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Paulina Novak, Whitlam Institute Manager via p.novak@westernsydney.edu.au. Please include the job reference code REF1244Z. 
• Closing Date: 11:59pm, Sunday 17 May 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.