Project Support Officer

• Full-time, 9-month Fixed-Term position at HEW Level 6.
• Parramatta South campus with flexible working arrangements.
• Salary: $97,693 – $104,713 plus 17% Super & Leave Loading.

Coordinate projects, events and communications that support the Whitlam Institute’s programs and stakeholder engagement.

The Opportunity
In this role, you will provide operational and project support across the Whitlam Institute, working flexibly across areas of greatest need. This role will support activity across events, engagement, marketing, research initiatives, exhibitions, office operations and technology advancement.

You will assist with the planning and delivery of promotional, marketing, events and communication activities, including content production, invitation lists, promotional materials, and communications across online, print, media and face-to-face channels. You will also support the day-to-day operation of communications channels, the website, CRM, publications and related records.

You will play a practical role in delivering major events and exhibitions, coordinating timelines, deliverables, budgets, logistics, set-up, stakeholder activities and on-the-day support. You will also assist with grants, insights reporting, engagement plans and philanthropic activities, and provide front-of-house relief at the Visitors Service Desk as required.

What Success Looks Like:

• Provide responsive project and operational support across Whitlam Institute activities.
• Assist with coordination of communications, marketing and engagement activities across multiple channels.
• Support the delivery of events and exhibitions through effective logistics and stakeholder coordination.
• Maintain accurate website, CRM, publication and engagement records.
• Provide professional visitor and public-facing support when required.

Please refer to the Position Description for full details.

About You

• Tertiary qualifications in a relevant discipline, or an equivalent combination of relevant experience and training.
• Strong administrative, organisational and project-coordination skills, including the ability to manage timelines, budgets and competing priorities.
• Experience supporting communications, marketing and engagement activities across online, print, media and face-to-face channels.
• Experience supporting events and/or exhibitions, including logistics, set-up, stakeholder engagement and on-the-day delivery.
• Strong digital capability, including experience with content management systems, CRM systems, social media and email marketing platforms.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Paulina Novak, Whitlam Institute Manager via p.novak@westernsydney.edu.au. Please include the job reference code REF1722X.
• Closing Date: 11:59pm, Wednesday 9 September 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.