Digital Delivery Specialist

• 16 month fixed-term, full-time position at HEW Level 7.
• Hawkesbury campus with flexible working arrangements.
• Salary: $107,053 – $115,469 plus 17% Super & Leave Loading.

Support web migration, platform adoption and continuous improvement across Western’s digital environment.

The Opportunity
You will support the delivery of the University’s digital initiatives across web migration, platform adoption and continuous improvement. Working within the Office of Marketing, you will combine project coordination with hands-on technical implementation support to help ensure requirements are clear, solutions are delivered effectively, and stakeholders are supported through change.

You will coordinate planning, scheduling, documentation, reporting, risk management and release activities across digital delivery work. You will engage with stakeholders to gather and define requirements, support scoping, coordinate reviews and approvals, and act as a key point of contact for issues, dependencies and progress updates.

You will also support the build and implementation of digital experiences, including content structuring, component use, quality assurance and validation. A key focus will be onboarding and enabling users through access coordination, training, guidance materials, troubleshooting and practical support that contributes to a consistent, secure and user-focused digital environment.

What Success Looks Like:

• Digital initiatives are coordinated end to end, with clear planning, reporting and issue management.
• Stakeholders are engaged early, requirements are well defined, and delivery remains aligned.
• Web migration and digital build activities are supported through structured QA and review.
• Users are onboarded effectively through training, guidance and ongoing support.
• Continuous improvement opportunities are identified to improve delivery and platform adoption.

Please refer to the Position Description for full details.

About You

• Relevant tertiary qualifications and experience, or an equivalent combination of professional experience, education and training in a digital, project or delivery environment.
• Demonstrated understanding of web development processes, including requirements, build, testing and release.
• Working knowledge of code development, including the ability to read and interpret front end code to support quality assurance and validation.
• Experience reviewing legacy content management system sites to inform migration, content structure, dependencies and improvement opportunities.
• Strong organisational, analytical, communication and interpersonal skills, with the ability to manage competing priorities and support a range of stakeholders.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Pete Gray, Manager, Website and User Experience via p.gray@westernsydney.edu.au. Please include the job reference code REF1356K.
• Closing Date: 11:59pm, Sunday 31 May 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.