Manager, Welfare and Scholarships

• Full-time, Fixed Term position at HEW Level 8.
• Penrith campus with flexible working conditions
• Salary: $118,969 – $132,069 per annum, plus 17% Super and Leave Loading.

Provide strategic leadership for student welfare and scholarships, supporting access, equity and wellbeing across a multicampus university.


The Opportunity
You will provide strategic and operational leadership for the University’s student welfare and scholarships functions, ensuring high quality, compliant and student-centred services across a diverse, multicampus environment. The role has accountability for service delivery, policy and program development, people leadership and financial stewardship.
 

You will translate strategic priorities into effective operational plans, service models and performance measures. This includes leading continuous improvement initiatives, strengthening governance and ensuring consistent application of policies, procedures and guidelines related to student welfare, financial assistance and scholarships.
 

You will lead and support a multidisciplinary team, fostering an inclusive and values-based service culture that promotes staff wellbeing, capability development and strong student outcomes. You will also provide specialist advice, reporting and analysis to senior leaders, informed by service data, evidence and emerging risks and trends.

What Success Looks Like:

• Student welfare and scholarships services are accessible, equitable and compliant across all campuses.
• Operational plans and service models effectively deliver University strategic priorities.
• A high-performing, inclusive team culture is established and sustained.
• Budgets and student financial support programs are managed with strong governance.
• Senior leaders receive timely, evidence-informed advice on risks and emerging issues.

Please refer to the Position Description for full details.

About You

• A tertiary qualification in a relevant discipline, or an equivalent combination of experience and professional development.
• Demonstrated experience in student welfare, equity, wellbeing or scholarships in a complex service environment.
• Proven people management capability, including performance development and supporting staff wellbeing.
• Strong knowledge of relevant legislative and regulatory frameworks, applied in operational contexts.
• Highly developed communication, stakeholder engagement and analytical skills.
   

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Hiring Manager, Katie Aguilera, Director Strategic Student Initiatives via K.Aguilera@westernsydney.edu.au. Please include the job reference code REF1285S
• Closing Date: 11:59pm, Sunday 10th May 2026
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.