Teaching Operations Support Officer

Expression of Interest - Casual Teaching Operations Support Officer

• Multiple casual positions available for variable hours and days based on operational needs
• Based at Western’s Kingswood (Penrith) Campus
• Salary: HEW 6 $97,693 – $104,713 per annum, plus 25% casual loading

Support the delivery of exceptional teaching operations and student experience at Western Sydney University.

The Opportunity
The Faculty of Health are calling for an expression of interest for Teaching Operations Support Officers who will play a vital role in ensuring smooth delivery of teaching activities across our academic programs. The Teaching Operations Support Officers will provide high-level administrative and operational support to academic staff, coordinate timetabling and class allocations, and assist with policy compliance and quality assurance processes. This role is central to maintaining efficient teaching operations and enhancing the student experience through proactive problem-solving and collaboration with internal stakeholders.

What Success Looks Like

• Deliver accurate and timely coordination of teaching schedules and operational requirements.
• Provide responsive, professional support to academic staff, ensuring compliance with University policies.
• Workload allocations align with curriculum requirements and support teaching delivery.
• Data analysis informs planning decisions and improves operational outcomes.
• Contribute to continuous improvement initiatives that enhance teaching operations and student outcomes. 

About You
The successful candidate will bring strong organisational and analytical capabilities with experience supporting academic operations in a complex environment. You will have:

• A tertiary qualification in Education, Business or a related field.
• Demonstrated experience in academic administration or learning support services.
• Strong organisational, coordination, and administrative skills with attention to detail.
• Excellent communication and stakeholder engagement skills, with a focus on building effective working relationships.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Proficiency in timetabling systems, learning management systems, and Microsoft 365, with knowledge of data analysis and budgeting.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Vanessa Fotheringham, Student and Learning Support Manager via V.Fotheringham@westernsydney.edu.au. Please include the job reference code REF1537J in your email.
• Closing Date: 11:59pm, Sunday 12th July 2026.
• Working Rights: You must provide evidence of your working rights in Australia at time of application.
• How to Apply: Please note that only applications submitted via the University's online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For reasonable adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.