Communications Officer, Launch Pad

• Full-time, Fixed-Term position until 31 December 2027.
• Based at Parramatta City Campus (Engineering Innovation Hub, 6 Hassall Street)
• Salary: HEW Level 5 $85,778 – $97,006 per annum, plus 17% Super and Leave Loading.

Create and manage Launch Pad content to lift participation, engagement and visibility.

The Opportunity
You will provide coordinated marketing and communications support for Western Sydney University’s Launch Pad driving innovation, entrepreneurship and community impact by connecting students, researchers, start-ups and industry partners. In this role you will develop, implement and maintain content across digital and communication channels to enhance the program’s profile, reach and reputation. You will write and edit copy for digital platforms, social media, newsletters and promotional materials, ensuring content meets quality standards and aligns with University brand and messaging requirements.

You will coordinate and maintain Launch Pad communication channels, keeping content current and consistent across audiences. You will develop marketing collateral that supports program promotion, participant recruitment and the celebration of achievements. You will build effective working relationships with stakeholders across the Enterprise team, Communications and Media, and you will liaise with external suppliers such as designers, videographers, copywriters, media and communications agencies, and translators as needed to deliver communication outcomes.

You will monitor and measure communications performance across channels to inform insights and optimisation. You will assist with post-campaign analysis, report on outcomes, and recommend practical improvements. You will also provide operational and administrative communications support, including maintaining accurate documentation and work tracking across SharePoint, Smartsheets and WesternNow, and supporting coordination tasks such as scheduling, research, reporting and meeting documentation while managing competing priorities and deadlines.

What Success Looks Like:

• Content is published across channels to schedule, brand and quality standards.
• Launch Pad channels are accurate, current and aligned to key messages.
• Collateral supports participant recruitment and program promotion priorities.
• Performance reporting identifies insights and leads to measurable improvements.
• Documentation and tracking are maintained accurately across agreed systems.

Please refer to the Position Description for full details.

About You

• You’ll have a degree in Communications, Marketing, Social Media or a related discipline, or equivalent practical experience.
• You bring experience supporting marketing and/or communications activities within a complex organisation.
• You’re a confident writer with strong editing skills and enjoy creating clear, engaging content across multiple formats.
• You’re comfortable analysing digital performance data and turning it into clear insights and practical reports.
• You’re digitally savvy and confident using Microsoft 365, along with tools like Smartsheets and Canva.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Mabel Joe, Senior Coordinator, Communications and Activation via M.Joe@westernsydney.edu.au. Please include the job reference code REF1267Y. 
• Closing Date: 11:59pm, Sunday 17 May 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.