Project Officer, Student Surveys

• Full-time, Fixed-Term position until 31 December 2026 at HEW Level 7
• Penrith campus with flexible working arrangements
• Salary: $107,053 – $115,469 per annum, plus 17% Super and Leave Loading

Support the renewal of student feedback surveys that shape learning and teaching across the University.

The Opportunity
The Project Officer (Student Surveys) plays a key role in supporting the coordination and delivery of initiatives linked to the refresh of the University’s Student Feedback Surveys. These surveys are central to improving teaching quality and enhancing students’ learning experiences across Western Sydney University.

Located within the Professional Development Leadership team in Learning and Teaching, this role works collaboratively across the Division of Education and Students and with a broad range of academic and professional stakeholders. The role supports engagement with the renewed survey framework, ensuring initiatives are delivered on time and aligned with team and divisional priorities.

You will also develop high-quality resources and artefacts to support communication and engagement with staff and students. These materials will be used by multiple audiences across the University and will play a key role in embedding the refreshed Student Feedback Surveys into practice.

What Success Looks Like:

• Workflows are documented and managed to ensure timely delivery of survey initiatives.
• Strong relationships are built with internal teams and external partners.
• Engagement initiatives are designed, implemented and evaluated effectively.
• Insights and recommendations are provided using feedback and data to improve coordination and outcomes.
• All activities comply with University policies and legislative requirements.

Please refer to the Position Description for full details.

About You

• A relevant degree or equivalent professional training and experience in a large, complex organisation.
• Demonstrated organisational, administrative and time management skills, with the ability to work both independently and collaboratively.
• High-level analytical and problem-solving skills, with experience providing advice based on research and evidence.
• Proven ability to communicate effectively with university staff and students.
• Strong interpersonal skills, including the ability to build effective professional relationships at all levels.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Dr Tai Peseta, Associate Professor, Lead, Professional Development via t.peseta@westernsydney.edu.au. Please include the job reference code REF1223A in your email. 
• Closing Date: 11:59pm, Monday 27th April 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.

All ongoing and fixed term employees seeking to apply for this position as a secondment must have completed a minimum of 12 months’ full-time continuous service to be eligible to apply for this role, as per Part D of the Recruitment and Selection Policy.