Assistive Technology Specialist

• Full-time, Ongoing position at HEW Level 6.
• Penrith campus with flexible working arrangements.
• Salary: $97,693 – $104,713 per annum, plus 17% Super and Leave Loading.

Provide expert assistive technology advice and training to improve access for students and staff with disability.

The Opportunity
You will provide expert advice, training, and coordinated support to ensure university-approved assistive technologies meet the identified requirements of students and staff with disability. Working closely with Disability Services and Information Technology and Digital Services, you will translate access needs into practical technology solutions that support study and work outcomes.

You will develop training modules and self-help resources for approved software, and deliver consultations, training and coaching to students and staff on the effective use of assistive technology. You will respond to requests to install and configure software for students or staff with disability, assess suitability of tools in consultation with Disability Advisors, and coordinate specialist assistance, equipment and technology through internal and external providers when required.

You will manage assistive technology assets, software licences and related records, evaluate the impact and effectiveness of technologies in use, and contribute to continuous improvement through reporting and stakeholder collaboration. In partnership with Disability Services, you will also oversee student access rooms in the Library, ensuring they provide safe, supportive study environments that meet diverse learning needs and support equitable access.

What Success Looks Like:

• Training modules and self-help resources are developed and kept current for approved software.
• Students and staff receive timely, practical advice and training on assistive technologies.
• Assistive technology installations, assets and software licences are accurately managed.
• Assistive technology effectiveness is evaluated and informs service improvement.
• Student access rooms are maintained as safe, supportive spaces that meet diverse needs.

Please refer to the Position Description for full details.

About You

• Degree in IT, Social Sciences or related discipline, or equivalent extensive experience.
• Demonstrated experience delivering training and adapting programs for diverse users.
• Current knowledge of assistive technologies across a range of disabilities.
• Strong communication and stakeholder skills, including problem solving and conflict resolution.
• Proven ability to work autonomously, prioritise workload and contribute within a team.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Linda Parker, Associate University Librarian, Student Skills & Engagement via Linda.Parker@westernsydney.edu.au. Please include the job reference code REF566U. 
• Closing Date: 11:59pm, Thursday 23 April 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.